Free
Shipping On All USA & Canada Orders -
Free
Shipping On Worldwide Orders over $60

FAQ

What is Gorilla Socks´ affiliation with The Dian Fossey Gorilla Fund International?

Gorilla Socks was born first and foremost with the aim to give back. From our inception we have been committed to support the Diane Fossey Gorilla Foundation. For every sale we make we give back a portion of our earnings to the Foundation. We are very proud to have had the opportunity to help preserve and protect the gorilla’s threatened eco-system in Africa.

Mission of the Dian Fossey Gorilla Fund International

The Dian Fossey Gorilla Fund International is dedicated to the conservation and protection of gorillas and their habitats in Africa.  It is committed to promoting continued research on the gorillas and their threatened ecosystems and to providing education about their relevance to the world in which we live. In collaboration with government agencies and other international partners, it also provide assistance to local communities through education, health, training and development initiatives.

Where are your socks designed?

All our socks are designed in New York.

Are your socks made of 100% bamboo fiber?

Our socks are made from at least 75% bamboo fabric. This allows them to retain all the natural property of the bamboo fiber. For the socks to stretch, we mix the bamboo with 22% polyamide and 2% elastic

How do I wash and care for my Gorilla Socks?

We suggest turning the socks inside out. Wash at a temperature of 30°C/86°F. Bleaching and ironing should be avoided. We recommend tumble drying on a low heat or hang drying.

Can I amend my order or address after I placed an order?

Please email us immediately at contact@gorilla-socks.com, we will do our best to satisfy your request.  Please note that once shipped we can no longer change the shipping address.

My order is missing a product, what shall I do?

Please send an email to contact@gorilla-socks.com and we will do our best to correct it. Please state your ID on your email.

To which countries do you ship?

USA and Canada.

How long does the delivery take?

We aim to ship our socks as soon as possible. All our orders within the USA and Canada are delivered via the United States Postal Office (USPS). We aim to dispatch USA deliveries within 2 to 5 business days. 

How do you charge for shipping?

Shipping is free within the USA and Canada. 

What is your return policy?

Products can be returned within 14 days of receiving them. Returned items have to be unused with packaging and labels intact. The return shipping cost will be borne by the purchaser. Upon receipt of your return item we will refund you.

Please include on your return item:

  • Your name and address
  • Order Number
  • Reason for the return

How can I pay for my order?

We accept MasterCard, American Express, Visa, and PayPal.

What are your sock sizes?

All our sock sizes are 9-11

Do you offer coupon codes?

Coupons code are valid for the promotion time period and for the specific product.

Bulk orders

Would you like to buy our socks in bulk for an event? Please email us you company name, your full details including your business address to contact@gorilla-socks.com and we will get back to you as soon as possible.

Wholesale Enquiries

If you own a business and would like to sell Gorilla Socks please send us your company name, your full details including your business address to contact@gorilla-socks.com and we will get back to you as soon as possible.

Marketing and partnership requests

For marketing and partnership requests please email us at contact@gorilla-socks.com