Free
Shipping On All USA & Canada Orders -
Free
Shipping On Worldwide Orders over $60

Delivery and Returns

Delivery

We aim to ship our socks as soon as possible. All our orders within the USA and Canada are delivered via the United States Postal Office (USPS). We aim to dispatch USA and Canada deliveries within 2 to 5 business days. 

Returns

Our returns policy lasts 14 days. If 14 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift Cards and adoptions are exempt from being returned. To complete your return, we require a receipt or proof of purchase.

To return your product, you should mail your product to: 505 West 37th Street, Apartment 16c, 10018, New York, NY. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping items over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@gorilla-socks.com and send your item to: 1121 Industrial Parkway, Brick, NJ 08724 and we would be happy to send you a replacement.

*IMPORTANT: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to international orders.